Terms of Service

1. Agreement, Operator, and Priority

These Terms of Service (“Terms”) are a binding agreement between you and BrewBQ Investments LLC, a Texas limited liability company doing business as HomeOfferFlow (“HomeOfferFlow,” “we,” “us,” or “our”). They govern homeofferflow.com, accounts, dashboards, guided interviews, document workflows, electronic-signature requests, subscriptions, support, and related services (collectively, the “Services”).

By creating an account, selecting an acceptance checkbox, starting a trial, purchasing or using a service, generating or sending a document, or otherwise using the Services, you agree to these Terms, the Privacy Policy, the Disclaimer, and the Electronic Communications and E-Sign Consent. If an order form or checkout disclosure expressly conflicts with these Terms as to price, trial length, or plan-specific features, that disclosure controls only for that conflict. If you do not agree, do not use the Services.

2. Eligibility, Authority, and Accounts

You must be at least 18 years old and capable of entering a binding agreement. If you use the Services for a brokerage, team, client, business, or another person, you represent that you are authorized to accept these Terms, submit the information and documents involved, and act for that person or organization. You must provide accurate account information, maintain one account per authorized user unless a plan permits otherwise, protect credentials, and promptly notify us of suspected unauthorized access.

3. Software and Document-Preparation Tool Only

HomeOfferFlow collects and organizes user-provided information and may populate, assemble, save, duplicate, transmit, or route real-estate-related documents and workflows. It does not independently determine the facts of a transaction, select the best contractual terms for you, or determine what documents are legally required for your situation.

HomeOfferFlow is not a law firm, attorney, real estate brokerage, real estate agent, title company, lender, escrow agent, appraiser, inspector, surveyor, insurer, tax adviser, or transaction coordinator. Use does not create an attorney-client, broker-client, agency, fiduciary, representation, listing, intermediary, or other professional relationship.

4. Your Review and Transaction Responsibilities

You are responsible for the accuracy, completeness, legality, and timeliness of every entry, selection, upload, recipient, signer, custom provision, and instruction you provide. Before downloading, sending, signing, submitting, or relying on a document, you must review the complete document and confirm that all pages, blanks, checkboxes, forms, addenda, names, dates, amounts, deadlines, attachments, recipients, and signature fields are correct.

You are responsible for deciding whether professional review is needed, delivering documents and funds when required, tracking all deadlines, and reviewing counteroffers, amendments, disclosures, title documents, lender documents, and other later transaction materials. Do not sign or send a document containing an error. HomeOfferFlow does not monitor a deadline, establish an effective date, deliver notice, or communicate acceptance, rejection, or a counteroffer for you unless a feature expressly says so and you independently confirm the completed result.

5. Forms, Source Rights, Texas Scope, and Professional Users

HomeOfferFlow currently focuses primarily on certain Texas transaction workflows and may support forms promulgated, approved, published, or otherwise made available by governmental entities, trade associations, brokerages, teams, or other publishers. Availability does not mean a form is current, suitable, complete, authorized for your use, legally sufficient, or endorsed by its publisher. You must verify the form version and lawful, appropriate use.

You may not upload, distribute, map, generate, or send a restricted, member-only, broker-owned, copyrighted, or proprietary form unless you have all required rights and approvals. Do not rely on a workflow labeled draft only, under review, unavailable, or not yet released for a completed transaction or signature request.

Every form shown in HomeOfferFlow’s shared agent library is available to every signed-in agent without a brokerage seat or a separate per-use attestation. Platform availability does not establish membership, licensing, form-use rights, suitability, or authority for a particular transaction. Each user remains responsible for confirming lawful and appropriate use, and HomeOfferFlow does not independently verify those rights.

Licensed professionals remain solely responsible for licensing, brokerage supervision, agency and fiduciary duties, form selection, client authorization, disclosures, record retention, privacy obligations, and every other professional or regulatory duty. HomeOfferFlow does not verify license status, authority, brokerage affiliation, or compliance.

6. Custom Language, AI, and Automated Information

Custom language, repair requests, special provisions, non-realty-item descriptions, summaries, warnings, scoring, offer-competitiveness analysis, and AI-assisted information are provided from user input or automated systems. They are educational or operational tools only—not legal, brokerage, lending, valuation, appraisal, tax, investment, or negotiation advice, and not a prediction that an offer will be accepted. Automated output may be inaccurate, incomplete, outdated, or inappropriate.

7. Acceptable Use, Security, and Audit Controls

You may not use the Services to violate law, commit fraud or discrimination, impersonate someone, misuse signatures, submit a transaction without authority, access another account, introduce malware, bypass payment or usage limits, scrape or reverse engineer the Services, resell or white-label them without permission, or infringe another person’s rights. You may not use the Services to collect, process, or transmit information in violation of privacy, data-security, licensing, fiduciary, fair-housing, or consumer-protection duties.

We may investigate suspected violations, preserve relevant records, and suspend or limit access when reasonably necessary to protect users, providers, data, or the Services. Nothing in this section obligates us to monitor every use, document, communication, or transaction.

8. Electronic Signatures and Third Parties

The Services may connect with independent electronic-signature, payment, email, hosting, database, mapping, AI, document-processing, authentication, analytics, or support providers. You authorize us to transmit the information necessary for the requested service and acknowledge that those providers may have their own terms and privacy policies. HomeOfferFlow does not guarantee delivery, signer identity or authority, signature completion, signature placement, audit trails, availability, or acceptance by another party.

9. Subscriptions, Trials, Billing, Cancellations, and Refunds

Paid plans, free trials, recurring charges, renewal dates, cancellation terms, and any promotional conditions are shown at checkout or in the applicable order flow. Unless stated otherwise, subscriptions renew automatically at the displayed interval until canceled before the next billing date. You authorize Stripe or another disclosed processor to charge the payment method on file for recurring charges, taxes, and permitted adjustments.

You may cancel through the available billing portal or by contacting support before the next billing date. Cancellation stops future renewal charges but does not ordinarily refund a completed billing period, erase completed processing, or undo document delivery. Digital services, generated documents, and completed processing are generally nonrefundable except where required by law or where we choose to issue a refund. You are responsible for keeping billing information current and for promptly raising billing concerns through support rather than initiating an improper chargeback. We may suspend access for nonpayment, fraud, misuse, or material risk.

10. Data, Uploaded Material, and Feedback

You retain your rights in information and materials you submit, but grant us the limited right to host, process, copy, assemble, transmit, and use them as needed to operate, secure, improve, and provide the Services. You represent that you have the rights and authority required to submit all information, including information about clients, co-buyers, sellers, or other parties.

HomeOfferFlow is not your permanent archive. Download and preserve records you may need. We may retain, archive, anonymize, or delete data as described in the Privacy Policy and as required for operational, security, accounting, or legal purposes. If you submit feedback, you grant us a perpetual, worldwide, royalty-free right to use it without compensation.

11. Sponsored Providers and Links

The Services may display sponsored, featured, suggested, or listed providers. A placement is not a recommendation, guarantee, endorsement, representation of licensing or availability, or fiduciary duty. We may receive advertising, sponsorship, subscription, or placement compensation. Information is shared with a provider only as described in the Privacy Policy or when you request, select, contact, or otherwise authorize the connection.

12. Availability, Updates, Suspension, and Termination

Features may change, be suspended, or be discontinued. The Services may experience downtime, provider outages, upload failures, browser incompatibility, lost data, missing pages, mapping errors, incorrect field or signature placement, delayed communications, or other failures. Features identified as under review or not yet released may be incomplete or unavailable. We may restrict or terminate access when we reasonably believe there is nonpayment, fraud, misuse, security risk, legal risk, provider-required suspension, or a violation of these Terms.

Upon termination, your right to use the Services ends. Sections that by their nature should survive, including payment obligations, ownership, disclaimers, limitations of liability, indemnity, dispute terms, and record-retention rights, survive termination.

13. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” HOMEOFFERFLOW DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AVAILABILITY, SECURITY, LEGAL SUFFICIENCY, AND TRANSACTION SUCCESS. WE DO NOT WARRANT THAT EVERY REQUIRED FORM OR TERM WILL BE INCLUDED, THAT OUTPUT WILL BE ENFORCEABLE OR ACCEPTED, OR THAT A TRANSACTION WILL CLOSE.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HOMEOFFERFLOW, BREWBQ INVESTMENTS LLC, AND THEIR MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, AND PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR RELIANCE DAMAGES, OR FOR LOST PROFITS, OPPORTUNITIES, PROPERTY, DATA, GOODWILL, FINANCING, EARNEST MONEY, OPTION FEES, CONTRACTUAL RIGHTS, OR EXPECTED TRANSACTION BENEFITS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR A CLAIM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID HOMEOFFERFLOW FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM IN THE SIX MONTHS BEFORE THE EVENT OR (B) $100. These limits do not apply where liability cannot lawfully be limited.

15. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless HomeOfferFlow, BrewBQ Investments LLC, and their members, managers, employees, contractors, affiliates, licensors, and providers from third-party claims, liabilities, damages, judgments, costs, and reasonable attorneys’ fees arising from your use of the Services, submitted material, transaction, lack of authority, professional services, violation of these Terms or law, or infringement of another person’s rights. This does not require a consumer to indemnify us for our own conduct where prohibited by law.

16. Informal Resolution, Arbitration, and Class Waiver

Before starting arbitration or litigation, the complaining party must email support@homeofferflow.com with the subject “Legal Dispute Notice,” identifying the account or transaction, relevant facts, requested relief, and supporting information. The parties will attempt in good faith to resolve the matter for 30 days, except where emergency relief is reasonably necessary.

Except for eligible small-claims matters and claims seeking emergency relief involving unauthorized access, security, confidentiality, or intellectual property, disputes arising from these Terms or the Services will be resolved by binding individual arbitration rather than court. The Federal Arbitration Act governs; arbitration will be administered by the American Arbitration Association under the rules applicable to the dispute. You may opt out of arbitration by emailing the notice above within 30 days after first accepting these Terms, including your name, account email, date, and clear opt-out request.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY—not in a class, collective, consolidated, coordinated, or representative proceeding. For disputes not subject to arbitration, each party waives trial by jury to the maximum extent permitted by law.

17. Governing Law, Changes, Assignment, and Contact

Texas law governs these Terms, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs arbitration. For disputes not subject to arbitration or small claims, the parties consent to the courts located in the Texas county where BrewBQ Investments LLC maintains its principal place of business, unless nonwaivable law requires another venue.

We may update these Terms prospectively by posting a revised version and updating the date above. Material changes may also be communicated through the website, account, or email. If you do not agree, stop using the Services and cancel any active subscription. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets; you may not assign them without our written consent. These Terms are the entire agreement regarding the Services, except an applicable order form. If any provision is unenforceable, it will be enforced to the greatest extent permitted and the remaining provisions remain in effect. Questions, cancellation requests, and legal notices may be sent to support@homeofferflow.com.